苹果审核坑,Store被拒总结

作者:计算机网络

新葡京8455 1

       公司的app比较敏感,我觉得我整天工作有一半是用来跟苹果审核那边扯皮/(ㄒoㄒ)/,想想我应该记录下来。

      • 整理以前和现在遇到的审核被拒 第一: 2.2 Details

We discovered one or more bugs in your app when reviewed on iPhone running iOS 8.1.3 on both Wi-Fi and cellular networks.

总结一下自己在应用审核中遇到过的问题。

临近年底手里的app都要上线,不知道大家有没有感觉这段时间的审核团队各种严,手里的3个项目全部被卡,其中两个是迭代,一个是新上线的app。全部都遭到了毒手~(>_<)~下面我就我遇见的问题做一下总结,希望可以帮到正在困惑中的你。

        首包审核,且有苹果内购,踩坑开始了。

Specifically, we were not able to complete the In App Purchase. When tapped on the price icons, your app produced a same error message.

1、应用里面带检测更新按钮

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.Please see attached screenshots for details.Next StepsTo resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For iPhone, you need a set of 5.5-inch display screenshots and for iPad, you need a set for 12.9-inch display. This set will be scaled appropriately down to other device sizes when viewed on the App Store in each territory.ResourcesFor resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

这个问题很简单就是说自己的截图不能反应自己App的主要功能,然后重新换了截图(我是主要截了下自己的App的几个模块)就可以了


Next Steps

Your app includes an update button or alerts the user to update the app. To avoid user confusion, app version updates must utilize the iOS built-in update mechanism.

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 11.2.5 on Wi-Fi connected to an IPv6 network.Specifically, the In-App Purchase results in an error.Below are the steps to reproduce the issue:1. Launch the application2. Navigate to Purchase/Recharge tab3. Proceed to purchase one of the IAP products4. IAP confirmation window appears5. Confirm Purchase6. IAP results in an errorThe review was conducted under sandbox environment.Please see attached screenshots for details.Next StepsTo resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.ResourcesFor information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.For a networking overview, please review About Networking. For a more specific overview of App Review’s IPv6 requirements, please review the IPv6 and App Review discussion on the Apple Developer Forum.

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这个问题写的很清楚,说是在IPad上 IPv6网络下进行内购的时候支付不成功,老是支付失败

当我收到这个邮件的时候我就立刻做了开始测试,模拟IPv6网络 然后用iPhone 和iPad 都进行了测试,发现内购是完全可以的,只是在IPad 上面内购回调有点慢,然后我就截图给他们告诉他们经过测试内购是可以完成的没有问题的,然后晚上就等他们的回复。他们的邮件回复一般都是晚上1点之后(那个时候他们是早上8点多),等到晚上收到邮件还是说内购不行,还附带了一样的截图。然后我就奇怪了,怎么可能会这个样子呢,明明没有问题的他们怎么老是支付不成功呢,突然我发现一个问题,难道他们测支付不是用的沙盒测试账号?因为我的app 是新上的项目 内购项目还没有审核通过,如果不用沙盒测试账号就一定会购买失败,难道他们不是用的沙盒测试账号?不会吧! 虽然我不相信他们会这么傻,但是我也没有其他的办法可以处理了。

第一次被拒

Please run your app on a device to identify the issue(s), then revise and resubmit your app for review.

Weve attached screenshot(s) for your reference.

之后我又回复邮件给他们说我的内购项目还没有过审核,内购测试必须用沙盒账号测试,然后又录制了视频传到了YouTube 证明在IPad 上内购是可以完成的。

然后有经过一天的等待晚上的时候收到了苹果的邮件回复:

Hello,Thank you for your response.We will continue to review your app, and will notify you if there are any further issues.Best regards,App Store Review

说感谢你的回复,我们再继续审核您的App。(说真的当时收到这个邮件的时候我并没有开心,我以为我们回复的次数太多他们烦了?这是要挂起我的App了?要过就过不过就不过呗,什么叫做继续审核,难道这就是传说中的延期审核吗?),当时有点担心的睡下了... 然而第二天我突然你发现竟然过了!开心的我在地铁里蹦了起来!

这个问题总结来说,如果自己真的没有问题就大胆的去据理力争吧,虽然审核变得很严但是没问题就是没问题,可以录视频截图证明自己的清白

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